Billing Terms & Conditions:

What forms of payments do you accept?

We accepts all major credit cards (including American Express), debit cards, checks and cash.  Also PayPal for online purchases. 

If we receive an NSF check ("bounced check") - it will cost you.  You will be charged a returned check fee for $25.  You must come in the store to pay the amount of the original transaction, plus the $25 returned check fee with cash, cashiers check, or money order only. 


What is your return / exchange policy?

We want you to be happy with your purchase from Caroline and Company, but if you are not satisfied please let us know. With your receipt, we will provide you a full refund (less shipping) within ten (10) days, otherwise you will receive a store credit. Sale items are a final purchase and cannot be returned or refunded.

We apologize, but we cannot provide a refund or exchange for any monogrammed, personalized or special order items. All sales are final on seasonal and sale items. Items damaged through normal wear and tear are also not returnable, unfortunately we cannot resell them. If your item is damaged upon arrival, please notify Caroline and Company within twenty-four (24) hours so that we may replace it.

Returns are simple! You can return it in our store at 1800 Kaliste Saloom Rd  Ste 100 Lafayette, LA 70508.  Or you may send us an email ( letting us know you would like to return or exchange your item and we will gladly help you.  Once we have received the item being returned, you will receive refund (if it's within 10 days of purchase) or a store credit (after 10 days of purchase). This does not apply to sale items.   All sale items are a final purchase.

Caroline & Company - 1800 Kaliste Saloom Rd  Ste 100   Lafayette, LA 70508


Caroline & Company PRIVACY POLICY

Caroline & Company has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: If at any time you find this privacy policy unacceptable, you must immediately leave this website.


We respect your privacy. Any information we collect from you, including your email address, will simply be used to send you the information you have requested. We will not give or sell your personal information to any unaffiliated third party. If you give us your email and permission to send more information, you may opt out of receiving any additional email messages at any time, by unsubscribing from our email list.


Information Gathering


We use your IP address to help diagnose problems with our server and to administer our website by (1) identifying which parts of our site are most heavily used (2) to tailor site content to user needs and (3) to generate aggregate statistical reports. We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous.


You need not provide Caroline & Company with personally identifying information (e.g., name, telephone number, email address, city and/or state of residence) as a condition of using our site. However, your failure to provide certain personally identifying information when asked will prevent certain features of the website from functioning or will prevent Caroline & Company from effectively responding to certain of your requests. The website will collect only that personally identifying information that you affirmatively provide in response to a direct request.

We use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve our website. Google Analytics collects only the IP address assigned to your browser on the date of your visit, instead of your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any personally identifiable information. Although Google Analytics plants a "cookie" on your web browser to identify you as a unique user the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing your return visits to this site by disabling cookies on your browser. Please refer to your browser settings for additional information on disabling cookies or visit Google Analytics' currently available opt-outs for the web.



Unless otherwise noted, all contents of Caroline & Company website are copyright Caroline & Company. All rights reserved.


 Caroline & Company has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personally-identifying information.


Equal Opportunity / Affirmative Action

 Caroline & Company is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, students, and staff members, without regard to age, citizenship status, color, disability, marital or parental status, national origin, race, religion, sex, or sexual orientation.

Contacting the Homepage

 If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact Caroline & Company.

 1800 Kaliste Saloom Rd  Ste 100  Lafayette, LA 70508

 Address Phone: 337-984-3263