We want you to be happy with your purchase from Caroline and Company, but if you are not satisfied please let us know. With your receipt, we will provide you a full refund (less shipping) within ten (10) days, otherwise you will receive a store credit. Please note: Wall art, furniture, and lamps must be returned within 10 days. After 10 days, it is a final sale.
We apologize, but we cannot provide a refund or exchange for any monogrammed, personalized or special order items. All sales are final on seasonal and sale items. Items damaged through normal wear and tear are also not returnable, unfortunately we cannot resell them. If your item is damaged upon arrival, please notify Caroline and Company within twenty-four (24) hours so that we may replace it.
Returns are simple! You can return it in our store at 1800 Kaliste Saloom Rd Ste 100 Lafayette, LA 70508. Or you may send us an email (email@example.com) letting us know you would like to return or exchange your item and we will gladly help you.
Caroline & Company - 1800 Kaliste Saloom Rd Ste 100 Lafayette, LA 70508